These purchase policies apply to any self-service digital purchases made on blaide.com or our sub-domains through our partner, Stripe.

Customer service contact details: support@blaide.com

Return policy and process: Blaide does not sell physical goods.

Refund and dispute policy: If you are unsatisfied, email support@blaide.com within 24 hours of purchase to receive a full no questions asked refund.

Cancelation policy: Blaide does not sell self-service subscriptions.

Terms and conditions of any promotions: There are no promotions currently available.

Transaction currency: All transactions are in $ USD.

Security capabilities and policy for transmission of payment card details:

At Blaide, safeguarding the security and privacy of our customers' payment card details is our top priority. We utilize Stripe.com's hosted payments to ensure the utmost protection of sensitive payment information. Below is an overview of our security capabilities and policy for handling payment card details:

Secure Payment Processing:

We exclusively rely on Stripe.com's secure payment processing infrastructure to manage all payment transactions. Stripe.com, as a PCI DSS (Payment Card Industry Data Security Standard) compliant service provider, guarantees that all payment card details are processed in strict accordance with industry-leading security standards.

Hosted Checkout:

Our website seamlessly integrates with Stripe.com's hosted payment & checkout pages for all payment card transactions. When customers proceed to checkout, they are securely redirected to Stripe.com's servers to input their payment card details. None of this information is stored or transmitted through our systems, ensuring a heightened level of security and minimizing any potential risks associated with unauthorized access or interception.

Tokenization:

All payment card details collected during checkout are tokenized by Stripe.com. Tokenization replaces sensitive card information with unique tokens, rendering the actual card details inaccessible to us or any unauthorized parties. These tokens are utilized for transaction processing purposes, enhancing the overall security of payment processing.  

Encryption:

To guarantee the confidentiality and integrity of data transmission, all communications between our website and Stripe.com's servers are encrypted using industry-standard TLS (Transport Layer Security) encryption protocols. This encryption mechanism ensures that payment card details transmitted between the customer's browser and Stripe.com's servers remain protected from interception by malicious entities.

Non-Storage of Payment Card Details:

Blaide does not store or transmit any of the user's credit card information on our servers or systems. Payment card details entered by customers are securely processed and stored solely within Stripe.com's highly secure and PCI-compliant infrastructure, providing an additional layer of protection against unauthorized access or data breaches.

Customer Assurance:

We are dedicated to fostering customer trust and confidence in our payment processing practices.

We provide transparent information to our customers regarding our reliance on Stripe.com's secure payment infrastructure, and we encourage them to reach out to us with any inquiries or concerns related to payment card security.

At Blaide we are committed to upholding the highest standards of security to safeguard our customers' payment card details. By leveraging Stripe.com's robust payment processing solutions and adhering to strict security protocols, we ensure that all payment transactions are processed securely and in compliance with industry regulations.

Consumer data privacy policy: See the Blaide Privacy